Docs
Understand your system,run your business with confidence.
Practical documentation for everything in Snap Shop: the storefront, orders, inventory, shipping, cash collection and your numbers. Written in the language of the day-to-day — for the brand owner and the team who run and market the store.
Start here
- 01What Snap Shop isOne system that runs your whole business: storefront, orders, inventory, shipping, cash collection and your numbers — on a store you own.
- 02How it worksOne order's journey, from a customer opening your store to the profit appearing in your numbers.
- 03Your store, your dataWhat you actually own on Snap Shop, and how to take your data out whenever you want.
- 04Your first week after launchThe steps that make your numbers come out right from the first selling day.
Browse the docs
Getting started
- What Snap Shop isOne system that runs your whole business: storefront, orders, inventory, shipping, cash collection and your numbers — on a store you own.
- How it worksOne order's journey, from a customer opening your store to the profit appearing in your numbers.
- Your store, your dataWhat you actually own on Snap Shop, and how to take your data out whenever you want.
- Your first week after launchThe steps that make your numbers come out right from the first selling day.
Your storefront
Running the business
- Orders and the order lifecycleFrom a new order to delivery and cash collection — every step, who does it, and what changes in the system.
- Inventory and stockReservation on sale, stock batches with their real cost, and how stock moves step by step.
- Returns and RTOThe difference between a return after delivery and an order that never got delivered, and what each does to your money.
Your numbers
Marketing
Still have a question?
If something here is not clear, message us — or book a session and see the system running on your own business.